Privacy Policy

This Privacy Policy explains how Capture Moments processes personal data when you use the website, make an inquiry, book a product photography service, or receive files through our private delivery tools. It applies to our studio operations in San Francisco, Argentina, and to related communications handled through the website.

Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion where retention is no longer justified, or restriction of certain processing. You may also object to processing based on legitimate interests where that ground applies.

Available rights depend on the nature of the data and the applicable legal framework.

How to Make a Request

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or activity involved. We may ask for information needed to verify the request and to protect against unauthorized disclosure.

Requests may require identity verification before any action is taken.

Data Retention

We retain personal data for as long as needed to manage inquiries, bookings, production records, delivery, billing, and any follow-up related to the service. After that, data is deleted, anonymized, or archived only where retention is required for legal, accounting, or dispute-handling purposes.

We keep data only for the period needed for the relevant business or legal purpose.

Policy Updates

If we make material changes, we will update the policy on the website and, where appropriate, provide additional notice through the usual communication channel for the service. The date of the latest revision should be checked before submitting personal data.

We review this policy when our practices or legal obligations change.

Privacy email

[email protected]

Telephone

+54 9 11 2369-5206

Mailing address

Avenida Justo José de Urquiza 485, X2400 San Francisco Córdoba

Privacy inquiries

Use the contact details below for questions about this policy or the handling of personal data.

Data We Collect

We may collect contact details, inquiry content, booking information, product and shot-list details, delivery preferences, payment-related records, proof-gallery selections, usage notes, and technical data such as device and browser information. Where needed for studio production, we also process information about the products submitted for photography and the instructions provided for the session.

The categories collected depend on the inquiry, booking, and delivery steps used.

How We Collect Data

We receive data from contact forms, email messages, planning calls, booking and delivery communications, payment processing records, and the files or instructions shared for a photography project. Some technical data is collected automatically when the website is used.

Most information is provided directly by the customer during the service process.

Cookies We Use

Our website may use essential cookies to support core functions, preference cookies to remember limited settings, and analytics cookies to understand site performance and usage patterns. Cookies are used in a limited way and are not intended to collect sensitive information.

We use only standard cookie categories needed for site operation and basic analytics.

Cookie Controls

You may control cookies through your browser settings and, where available, through on-site preference tools. Blocking certain cookies may affect form submission, session continuity, or gallery access.

Browser settings can be used to limit or remove cookies, subject to site functionality.

How We Use Data

We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, manage bookings, coordinate product intake, produce and edit images, provide proof galleries and final files, process payments, maintain records, operate the website, and meet legal or accounting obligations. We may also use limited technical data to secure the site and diagnose service issues.

Processing is limited to the operational needs of the studio and website.

Service Providers

We may share personal data with payment processors, website hosting and technical support providers, communication tools, and other operational vendors that help us run the website and deliver services. These parties may process data only for the purposes we authorize and under confidentiality or similar contractual obligations.

Service providers receive only the information needed to perform their assigned functions.

Legal Disclosures

We may disclose personal data when required to comply with applicable law, a court order, a lawful request from a public authority, or to protect our rights, customers, or operations in a legal proceeding or similar process.

Disclosure to public authorities is limited to lawful requests or mandatory obligations.